Marketing · Reviews & Feedback

A 4.9★ rating, earned the right way.

Systematic review generation, monitoring, and response across Google, Yelp, BBB, Facebook, and Nextdoor — protecting your local rankings and your LSA score.

Reviews are now the #1 signal in local search. They drive Google Map Pack rankings, Local Service Ads ranking, and the trust decision buyers make in 30 seconds on their phone. We build a review pipeline into your job-close process so requests go out automatically — and we respond, on-brand, to every review that comes in.

What's included

  • Automated review requests via SMS + email post-job
  • Branded review landing pages with platform routing
  • Google Business Profile review response (within 24h)
  • Yelp, BBB, Facebook, and Nextdoor monitoring + reply
  • Negative-review recovery workflow and dispute filing
  • Review schema on your website (rich snippets in Google)
  • Monthly reporting on volume, rating, and platform mix
What we fix

The patterns we see — and what we do about them.

You ask for reviews and most customers forget.

Automated multi-channel asks timed to the moment of job satisfaction — typically 4–8× more reviews per month.

A 2-star review tanks your map pack ranking.

Fast, professional public response plus private resolution workflow — and dispute filing for genuinely fake reviews.

Your LSA score is dragging down ad spend efficiency.

Targeted review velocity from LSA jobs, lifting your badge rating and lead share.

Reviews live in 5 different platforms and nobody monitors them.

Single dashboard, single inbox, single response cadence — across every platform that matters.

Our process

How we work together.

  1. 01

    Setup

    Connect Google Business Profile, Yelp, Facebook, and LSA; install review request automation.

  2. 02

    Request

    SMS + email asks fire automatically when a job is marked complete in your CRM.

  3. 03

    Respond

    Every review gets a thoughtful, brand-aligned reply within 24 hours.

  4. 04

    Recover

    Negative reviews trigger an offline outreach flow — and a dispute when warranted.

Deliverables

What lands in your hands.

Review automation

End-to-end review request system tied to your CRM job-close trigger.

Response service

Human-written replies to every review across every platform, on your behalf.

Reputation report

Monthly rating, volume, sentiment, and platform-mix dashboard.

FAQ

Frequently asked

Yes — Google explicitly encourages it, as long as you don't filter (only ask happy customers) or incentivize reviews. Our process is fully Google-policy compliant.

Ready to put this to work?

Get a free audit from a team that already speaks fluent green industry — no onboarding tax, no months of "discovery."